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Action Center
Employee Assistance Program
Updated On: Apr 05, 2014

THE WORCESTER FIRE DEPARTMENT
Employee Assistance Program (EAP)
 
WHAT IS THE WFD EAP?
The WFD EAP is a confidential program designed specifically for Worcester Firefighters, their families and household members by Lifescope, a division of E4 Health Services. The program is sanctioned by the Worcester Fire Department and Local #1009.
WHO IS ELIGIBLE FOR THE PROGRAM?
Any Worcester Firefighter, Firefighter’s family member or Firefighter’s household member regardless of age.

LifeScope offers all the features you have come to expect from your Employee Assistance Program and more:

  • Eleven free face to face counseling sessions per problem
  •  24hour/7day call line at 800-227-2195
  • Access to the LifeScope website which has a wide range of resources, interactive tools and information on topics relating to work, home and family.

Confidential Counseling


LifeScope offers up to three (3) sessions of confidential face to face counseling for members, their immediate family and household members. Call 24/7 800-227-2195 for support with issues including:
-Stress and Anxiety -Anger or Depression Issues -Grief and Loss
-SOAR: Fear of Flying -Relationship or Parenting Issues -Addiction


Legal Consultation


Call to be connected to a free, 30-minute consultation with an advice attorney for most legal matters, such as:
-Contracts -Immigration Issues -Real Estate Transactions
-Civil Lawsuits -Divorce and Mediation -Criminal Actions
Should your matter be more complex in nature, you will be referred to an attorney at a 25% discounted rate.


Financial Resources


Our financial professionals are available to provide free telephonic consultation on most financial issues, including:


-Credit Card Issues -Budgeting and Debt -Bankruptcy
-Identity Theft -Estate/Retirement Planning -Tax Advice

Telephonic Health & Wellness Coaching
Receive on-line resources and one-on-one coaching to assist with health-related issues, such as:


-Walking/Fitness Programs -Nutrition Advice -Chronic Disease -Smoking Cessation


Work/Life Resources


From becoming a new parent to taking care of an aging relative to balancing everyday tasks, our specialists provide you with resources and referrals to help you make educated decisions. Frequent requests include:


-New Parent Coaching -Special Needs Programs -Educational Programs
-Child/Elder Care Services -Adoption Assistance -Household Maintenance
Work-Life and Wellness Website

Log on to access a wide range of supportive resources, interactive tools, daily living calculators and information on topics of interest to you and your family.


WEBSITE: www.LifeScopeEAP.com
USERNAME: City of Worcester (not case sensitive)
PASSWORD: guest


Download:
LifeScope All Service Login Poster City of Worcester-EE.pdf

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